Miki Suzuki

Full Stack Developer

London, United Kingdom
https://www.linkedin.com/in/miki-suzuki/
Miki Suzuki

About

I’m a full-stack developer with an MSc in Computer Science, transitioning from sales and marketing to pursue my passion for technology. I enjoy learning and applying new techniques to real projects. I’m excited about building user-focused software and exploring the potential of generative AI to solve real-world challenges.

Story

My journey into tech began with website design collaborations, where I saw how digital platforms could drive business growth. I also developed a passion for automation, using VBA and Apps Script to streamline repetitive tasks and improve efficiency.

The COVID-19 pandemic was a turning point, facing career challenges, I began learning Python to expand my skills. Later, while working in a customer support role, I enjoyed collaborating with developers to create user-friendly websites and encountered technical challenges that motivated me to learn how to solve problems at their core. With my background in customer-facing roles and my technical experience, I aim to build user-centered software.

Beyond tech, I love hiking, birdwatching, and plant-based cooking, all tied to my commitment to sustainability. I’m always open to collaborations and discussions about innovative projects!

Projects

Skills

  • Python
  • FastAPI
  • Django
  • JavaScript
  • TypeScript
  • React
  • HTML
  • CSS
  • Tailwind
  • Node.js
  • Next.js
  • Flutter
  • Supabase
  • PostgreSQL
  • Docker
  • Git

Education

Certificates

Experience

  • -

    Full Stack Developer @ AI Startup

    London, United Kingdom - Hybrid

    Summary:

    • Working on a AI-powered project at a startup, building a knowledge management platform for businesses. Developing front-end and back-end features for the platform, integrating services using Office.js, Django and AWS.

    Responsibilities:

    • Designed and implemented user interfaces using React and Office.js, ensuring seamless communication between Office.js add-in components in the PowerPoint plugin architecture.
    • Developed backend services for data retrieval and processing, and managed data storage using PostgreSQL.

    Achievements:

    • Created reusable front-end components, improving development efficiency and UI consistency
    • Developed robust API connections, ensuring smooth data flow between front-end and back-end services.
    • JavaScript
    • React
    • Tailwind
    • Python
    • Django
    • PostgreSQL
    • AWS
  • -

    Content Writer, Customer Service Executive @ GIMO

    London, United Kingdom - Hybrid

    Summary:

    • Provided support to resolve customer challenges while contributing to QA and content development, leveraging user feedback to enhance experience and optimise content.

    Responsibilities:

    • Collaborated with teams, managers and developers to resolve technical and UX issues, produce reports and propose marketing strategies to drive acquisition and sales.
    • Optimised user experience by analysing customer issues, localising and optimising content and creating guides to improve content quality.
    • Translated, proofread and tested websites, marketing materials to ensure clarity and accuracy for audiences.
    • Developed and formatted marketing content using HTML and CSS to enhance website engagement.

    Achievements:

    • Improved content quality and localisation, leading to improved customer engagement and a reduction in support inquiries.
    • Automated data handling and reporting processes using VBA, improving efficiency.
    • HTML
    • CSS
    • Dreamweaver
    • SEO
    • Jira
    • CMS
    • CRM
    • Sisense
    • Salesforce
    • MS Excel
  • -

    Business Development Manager @ Tourist Top World

    Nagoya, Japan - On site

    Summary:

    • Promoted from Sales Executive to lead inbound travel services through international corporate sales, service development, and localisation, acquiring overseas B2B and B2C customers while driving significant sales growth.

    Responsibilities:

    • Acquired overseas corporate clients by market research, field sales and creation of localised promotions.
    • Designed bespoke tours and quotations, handling inquiries from international customers
    • Negotiated and mediated between customer needs and provider solutions for custom group tours.
    • Established relationships with service providers to create new offerings and enhance quality.
    • Developed a global website and marketing channels to build online presence for new business.
    • Organised tour activities by sourcing potential providers and managing operational support for international customers.

    Achievements:

    • Promoted to lead Inbound Travel Business Development within 2 years, recognised for sales growth and process ownership.
    • Acquired customers following the launch of a global website and marketing channels, boosting business visibility.
    • Established partnerships with 10+ overseas travel agencies and local service providers, expanding business reach.
    • Google Analytics
    • MS Excel